Touchsuite
Touchsuite Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Touchsuite has 2.2 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Payment Process is great", "Check your current merchant services statements for extra fees".
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Touchsuite has 2.2 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Payment Process is great", "Check your current merchant services statements for extra fees".
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Excellent service and customer support
User's recommendation: Payment Process is great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Miami, FloridaCurrent client. Very satisfied with their customer service and services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Seminole, FloridaOur business needed a way to accept credit cards
User's recommendation: Check your current merchant services statements for extra fees
Bad experience
Touchsuite - Review in Software category
Touchsuite Pos System Review
Touchsuite - Pos System Review
Worst company ever BEWARE!!! Elite system total junk with no support, now their credit card processing doesnt work, over a week without being able to process credit cards.
All they offer is no solutions and im on my own.
I plan on seeing them in court. They are linked with northern leasing company which is a bigger scam company .....
Short Review on October&nbs-04:00;13,&nbs-04:00;2016
Another Highly Pissed off Customer
- Not even worthy of 1 star
Preferred solution: Full refund
Touchsuite Restaurant Pos System Review
VERY DISSATISFIED & EXTREMELY UPSET CUSTOMER!!!
- Customer service nor product
Preferred solution: waive fees for gift cards
TouchSuite system terrible the customer service is worse.
I was told this system was perfect for my salon and had all the application I informed the sales rep I needed. When I received the equipment for my brand new salon I noticed several issues and apps not as promised.
I tried for 2 months to get the bugs fixed with no resolution. The technically support team was excellent at returning my calls and finally realized it was not going to work. I received notification and a return shipping label to return the equipment and i would be cleared from touch suite and the contract. NOT!!
the equipment was not sent to the losing company for a year and now the leasing company is trying to collect $5000 from my salon for a basically new system I never used. Touch suite has promised me for months they have taken care of it and now won't return my calls.
I want to start a class action lawsuit. 334-593-****..
- Not even worthy of 1 star
- Customer service nor product
Preferred solution: Full refund
Stay away from touch suite
Stay AWAY
Other Product Review
Touch Suite Salon Software Review
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Same here! Bought it in 2015, paid for it even when my business was closed a now advised it has no updates available!
Any luck on getting a class action lawsuit going?
System kept freezing up and dropping sales after 3 months it I gave up. Technician support sent return authorization and now MBF keeps threatening.
They lost the system for a year. Now threats.
BEWARE it's a scam and Touchsuite and MBF point the blame at each other. Touchsuite won't stand behind their product.