Touchsuite - CEO
After purchasing Touch Suite for our new retail operation we have not only been lied to but after many attempts at contacting this company they continue to give us the same excuses as to why their POS system does not function correctly or does not provide any of the features they advertise. We continuously ask for information and receive the same answer that the company knows of the problem and will work on developing additional functions.
Do not buy this product.
It has cost us time and a considerable amount of money. Unfortunately we chose to lease the system and will pay the lease or litigate the lease and start over.
Monetary Loss: $6500.
Location: Rapid City, South Dakota
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Comments
Please avoid publishing any personal information and promotional content
Dear hudsonandmain, TouchSuite sincerely apologizes for the issues that you have experienced with our point of sale system. We certainly understand how frustrating this is to you and your business.
Plus, we are sorry for the late response, there is a new management team in place since this review was posted. Please contact us at 844-659-0830 if there are any pending questions you may have; we hope to assist you as best we can.